Wait Time for Urgent Child Mental Health Evaluation

November 12, 2020

Average number of days wait time over the past month from calling to scheduling date of intake assessment at Oaklawn for urgent appointments (referral from hospital, school, DCS that requires immediate attention)




Oaklawn is the leading provider of mental health and addiction services in Elkhart and St. Joseph counties. Our specialized services range from skills training and case management to outpatient therapy and inpatient care.



ComparisonAbsolute change in wait time for urgent Mental Health Evaluations compared to last quarter.
GoalThe goal is to observe a decrease in average wait times.
Traffic LightGreen: decrease of at least 1 day
Gray: within +/- 1 day
Red: more than 1 day increase.
Supporting Informationhttps://pubmed.ncbi.nlm.nih.gov/33835279/